OPINION: What Do Our Customers Want?
Vote 'Yes' on May 8 and meet the needs of the students, faculty and taxpayers.
I had an interesting discussion with a friend over the weekend about the May
8th vote. He thinks there is value in maintaining some of the architectural
history of Andover. While I agree, I think it's more important to meet the
needs of our current customers, not our past customers. We really have a
couple of three customers.
1. Students – Our students support the Yes vote, and hope to have a school
that is a cool place to learn, as well as a new home they can be proud of.
Students go to other high schools in the area and they see what the
"competition" provides. If we don't keep up with our competition, we'll go
out of business.
I visited Google's HQ in California recently, and it’s neat! It motivates
Google personnel and breeds innovation. Wouldn't it be great to have that
type of an environment for our students? While a historical building is nice
for us non-high school age types, we should cater to the needs of our
students, who spend 8+ hours per day.
2. Faculty - Since our teachers and support staff spend 8+ hours per day for
many years, I think we should consider their needs. Bringing classrooms up to
speed with advanced technology helps them teach our students. Providing our
teachers with the necessary tools they need is paramount.
3. Taxpayers - "Build it and they will come." (Field of Dreams) If we build
and invest using a long-term strategy, then the students, faculty, and new
homeowners will continue to come to the Bloomfield Hills community for years
to come. If we don't, they won't. If they don’t, our real estate values
On May 8th, vote Yes and meet the needs of our customers.